Guides for accurate data capture on voice agents
Practical guides on capturing emails, phone numbers, and dates accurately during AI voice calls on Vapi, Retell, and ElevenLabs. Each one covers where spoken capture breaks and how on-screen tap-to-confirm fixes it.
- How to collect accurate data on AI voice callsThe pillar guide: why voice agents mishear intake fields and the three ways teams fix it.
- What is a visual layer for AI voice agents?What a visual layer is and how it turns a voice-only call into a voice-plus-screen one.
- Confirm phone numbers on voice AI callsWhy digit strings break speech-to-text, and confirming a number by sight instead of by ear.
- Capture email addresses on a Vapi agentThe limits of Vapi's email formatter and adding on-screen confirmation on top of it.
- Collect dates accurately on voice agentsHandling spoken-date ambiguity by confirming a fully written-out date on a card.
- Tap-to-confirm cards vs SMS fallbackWhen an on-screen card wins and when SMS is the right fallback for phone-only calls.
- Add tap-to-confirm to a Vapi AI voice agentWhy a Vapi voice agent mis-hears intake fields, and the on-screen tap-to-confirm layer (coming soon).
- Add tap-to-confirm to a Retell AI voice agentWiring a visual confirmation card into a Retell AI agent to fix mis-transcribed emails and numbers.
- Add tap-to-confirm to an ElevenLabs voice agentWhy ElevenLabs voice still mis-hears structured data, and the on-screen confirmation step (coming soon).
- AI receptionist for small business: capture calls accuratelyWhat an AI receptionist gets right, where it loses caller details, and how to confirm them by sight.
- AI answering service for small businessCoverage is worthless without accuracy: adding tap-to-confirm to a 24/7 AI answering service.
- Conversational AI voice agents: how they work and where they failHow conversational AI voice agents work, where structured-data capture fails, and the visual fix.